Monday, 27 October 2014

Enough is Enough

They say first impressions are everything. I should have went with my gut.

Well, what comes before that? I mean really, because before I had ever even met O's audiologist I didn't really care for them. 

Now, that may be a little harsh to say, but it's true. You see, they called me on a particularly busy morning. Every morning is busy when you have a two month old, especially so when you're also working half days, but I digress..  

My phone rang with the audiologist I had never yet met calling to reschedule an appointment that had been cancelled on me at the last minute (and I do mean last minute when I had been up for hours sleep depriving a baby for said appointment..)

The audiologist was implying that my child was an inconvenience and made me feel bad that they would need to cancel other clients to "fit us in" when in reality it was their fault my previous appointment was cancelled. And also knowing full well that babies (and young children) receive priority as per the departments mandate. 

Let's be real honest here for a minute... you cancelled on me, and are now making me feel bad that it inconveniences you and possibly some old man, since I know other children can't and won't be bumped? I don't give a flying efffff.

How anyone can say that seeing this cute little guy is an inconvenience is beyond me.

It took three more appointments and two more phone calls where I was made to feel like an inconvenience before I finally got up the guts and courage to become annoying and call the department head to request a new audiologist.

It was a decision I didn't come to lightly. At first I wanted to wait until after we had the hearing aids, and were on to routine appointments, but then it became clear that regardless of any potential delay it had to be done.

On a Thursday I called and spoke with the department head. By the following Tuesday we had a new audiologist.

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